This number is your date of birth followed by a unique number of up to four digits that identifies you to us. This number is unique to ibanking. ddmmyy means that you should enter your date of birth as the day, then the month, then the year, each as a two-digit number, so 2 July 1968 will be 020768. The number after this is randomly generated by us, and we'll have posted it to you.
If you've forgotten your customer number, you can call our help desk on +44 (0) 1534 28 28 70.
Customers with an activation code
If you're logging in for the first time or are resetting your security details, we will have sent you a 10-digit activation code in the post. If you have an activation code, please tick the box.
Click here when you've entered your customer number and ticked the box if you have an activation code.